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Privacy Policy

This Privacy Policy describes how Hazard Casino ("we," "us," or "our") collects, uses, stores, shares, and protects personal information when you access our website, register an account, or use any of our services. By using Hazard Casino, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of our platform.

We are committed to handling personal data responsibly and in accordance with applicable data protection laws. This document explains what information we process, the legal bases for processing, your rights, and the measures we take to safeguard your privacy.

1. Data Controller

Hazard Casino acts as the data controller for personal information collected through our platform. For privacy-related inquiries, requests to exercise your rights, or complaints regarding data handling, you may contact us at [email protected].

2. Information We Collect

We collect personal information that you provide directly, as well as data generated automatically when you interact with our services. The categories of information we may process include:

  • Registration Data: Full name, date of birth, email address, username, password (stored in encrypted form), country of residence, and phone number.
  • Identity Verification Data: Government-issued identification documents, proof of address, and payment method verification materials required under anti-money laundering and know-your-customer regulations.
  • Financial Data: Payment method details, transaction history, deposit and withdrawal records, and related banking or e-wallet information processed through our payment partners.
  • Usage Data: IP address, browser type, device identifiers, operating system, pages visited, session duration, game activity, and referral sources.
  • Communication Data: Records of correspondence with our support team, including chat logs and email exchanges.
  • Marketing Preferences: Your choices regarding promotional communications and consent records.

We do not intentionally collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that such data has been collected, we will take steps to delete the account and associated information without undue delay.

3. How We Use Your Information

Hazard Casino processes personal data for specific, legitimate purposes related to the operation of our online casino platform. These purposes include:

  • Creating and managing your player account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Verifying your identity and complying with legal and regulatory obligations.
  • Preventing fraud, money laundering, and unauthorized account access.
  • Providing customer support and responding to your inquiries.
  • Delivering promotional offers where you have provided consent or where permitted by law.
  • Improving our website, games, and overall user experience through analytics.
  • Enforcing our terms of service and resolving disputes.

We do not use your personal data for purposes incompatible with those described above unless we obtain your consent or are required to do so by law.

4. Legal Bases for Processing

Depending on your jurisdiction and the nature of the data involved, we rely on one or more of the following legal bases to process your personal information:

  • Contractual Necessity: Processing required to provide our services and fulfill our agreement with you.
  • Legal Obligation: Processing necessary to comply with gambling regulations, tax requirements, and anti-financial crime laws.
  • Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, balanced against your privacy rights.
  • Consent: Processing based on your explicit consent, such as receiving marketing communications, which you may withdraw at any time.

5. Cookies and Tracking Technologies

Hazard Casino uses cookies and similar technologies to enable core website functionality, remember your preferences, analyze traffic patterns, and support security measures. Cookies are small text files stored on your device when you visit our platform.

We use the following categories of cookies:

  • Essential Cookies: Required for account login, session management, and secure navigation.
  • Functional Cookies: Store language preferences and user settings to improve your experience.
  • Analytics Cookies: Help us understand how visitors interact with our website so we can optimize performance.
  • Marketing Cookies: Used to deliver relevant promotional content where you have opted in.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit access to some features of our platform.

6. Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share information with trusted partners and service providers when necessary to operate our platform, fulfill legal obligations, or protect our legitimate interests. Recipients may include:

  • Payment processors and financial institutions handling transactions on our behalf.
  • Identity verification and fraud prevention service providers.
  • Game software suppliers requiring player session data for technical operation.
  • Cloud hosting and IT infrastructure providers.
  • Customer support and communication platform vendors.
  • Regulatory authorities, law enforcement, or legal advisors when required by applicable law.

All third-party partners are contractually obligated to process personal data only according to our instructions and applicable privacy standards. Where data is transferred internationally, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognized under data protection law.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of data and applicable regulatory requirements.

Account information and transaction records are typically retained for the duration of your relationship with Hazard Casino and for a defined period thereafter to comply with anti-money laundering, tax, and dispute resolution obligations. Marketing data is retained until you withdraw consent or object to processing. Usage and analytics data may be stored in aggregated or anonymized form beyond individual retention limits.

8. Data Security

Hazard Casino implements technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting employee permissions, regular security assessments, and secure storage protocols for sensitive documents.

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your account and to notify us immediately if you suspect unauthorized access.

9. Your Rights

Depending on your location and applicable data protection legislation, you may have the following rights regarding your personal information:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal retention requirements.
  • Right to Restrict Processing: Request limitation of how we use your data in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, commonly used format where technically feasible.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

10. Marketing Communications

With your consent, Hazard Casino may send promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special events. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email, adjusting your account preferences, or contacting our support team.

Even if you opt out of marketing, we may still send transactional or service-related messages necessary for account management, such as verification requests, security alerts, or payment confirmations.

11. International Data Transfers

Hazard Casino operates internationally, and your personal data may be transferred to and processed in countries other than your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will notify you through our website or by direct communication where appropriate. The updated version will indicate a revised effective date at the top of this page. Continued use of Hazard Casino after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Privacy Team — Hazard Casino
Email: [email protected]

If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.